Account Implementation Consultant

Location: Honolulu, HI

**Hybrid Work Environment - Must reside in Hawaii **

Minimum Qualifications

  1. Bachelor's degree and two years of related work experience; or equivalent combination of education and related work experience.
  2. Effective verbal and written communication skills.
  3. Demonstrated knowledge in identifying and resolving issues, collecting data, and analyzing and interpreting information.
  4. Demonstrated knowledge in planning, coordinating, and managing projects.
  5. Basic working knowledge of Microsoft Office applications including but not limited to Word, Outlook/Email, Excel, and PowerPoint.

Duties and Responsibilities

  1. Develop a plan and manage the "onboarding" and implementation of the system for designated customers, serving as a liaison with internal and external customers to move them onto an electronic platform. Work with large and/or complex accounts or their designated Third Party Administrators to negotiate enrollment requirements and standards.
  2. Coordinate open enrollment dates and benefit changes with other units, departments and vendor partners to ensure that operations and systems are ready to support open enrollment activities, TPA changes, and/or employer group buyouts/mergers.
  3. Analyze business problems and performance results of the employers and recommend controls and/or procedural changes to ensure quality and performance standards are met. Work with other units and/or departments to implement procedures that will meet corporate, BCBSA and employer group performance levels.
  4. Reports and analyzes data for use in management planning, budgeting, and decision-making.
  5. Performs all other miscellaneous responsibilities and duties as assigned or directed.

**For more information and to apply, please visit**

Equal Opportunity Employer - Minorities/Women/Protected Veterans/Disabled

Contact Information

Contact: Brandy Liang, HMSA
Phone: 808-948-5316

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University of Hawai‘i Alumni