Location: Waimanalo, Hawaii 96795
Mālama (stewardship)- We listen to people with our full attention, seeking to know them and understand their healthcare and wellness needs and aspirations for themselves, their family and the Waimānalo community. We will respond, to the best of our abilities, as caring, compassionate, engaged and professional partners in healthcare.
`Ohana (family)- We believe that wellness embraces the whole family and we welcome their participation in the healthcare of their loved ones. Our belief extends to the Waimānalo community-at-large where we build the foundation of good health and wellness for everyone, and we seek collaborative partners who share our values and vision.
Pono (rightness and balance) - We know that quality healthcare starts with people’s trust in our services and the excellence of our care for them and the resources entrusted to us to meet their needs. We are committed to maintaining their trust by treating people with respect and confidentiality, and by being open about our organizational practices and results, seeking to continuously improve our work.
We are seeking a dedicated, talented and team-oriented Medical Assistant to join our `ohana (family) to support our mission and values.
POSITION SUMMARY: The Medical Assistant III (MA III) will work in collaboration with the clinic staff to assess, plan, provide exemplary patient care and implementation of care plans. The MA III also will assist in administrative and clinical duties as instructed by the Clinic Team Lead, Clinical Director, Chief Medical Officer, or other medical provider within WHC. MA III provides guidance and supervision to MA I and MA II with direction by the Clinic Team Lead. The Medical Assistant III provides patient care in a holistic and culturally sensitive manner, in a team-based, patient-centered approach, as a part of Waimanalo Health Center’s Patient-Centered Health Care Home approach to care.
Possess excellent customer service and patient care skills. Interacts in a friendly, professional manner with a diverse patient population, staff, providers, internal and external vendors.
Ability to communicate and work effectively with the physical and emotional development of all age groups.
Familiarity with the communities to be served is preferred.
Demonstrates ability to communicate effectively with individuals, groups, and professionals in a culturally appropriate manner.
Demonstrates ability to work effectively as a member of a team.
EDUCATION AND/OR EXPERIENCE:
High school diploma or GED.
Completion of a Medical Assistant Program with 200 hours of clinical externship, military specialist training or completion of two year on-the-job training in medical assisting with 6 months of training. National certification preferred.
Five years of relevant medical assisting experience needed for position of MA II.
Computer knowledge of Microsoft programs (Outlook, Word and Excel). Prior experience with an EMR system not required but helpful.
Current CPR certification required.
Demonstrates ability to both verbally and in writing effectively communicate with the population served and in team or group settings.
CERTIFICATES, LICENSES, REGISTRATIONS:
Graduate from a certified Medical Assistant program and/or have a patient care training certificate.
Updated TB skin test result
Hepatitis B records or titers CPR/BLS
Health Benefits (Medical, Dental Drug, Vision) – Employee coverage paid by WHC
Discounted Medical and Dental services provided by WHC
Paid Holidays – 10 Full days and 2 Half Days
Paid Time Off (PTO) 1 to 3 years – Max. Accrual = 120 hours
3 to 8 years – Max. Accrual = 160 hours
8 + years – Max. Accrual = 200 hours
Paid Wellness Hours
Wellness Bucks - $200 annually
Employee Retirement Savings Pan 403(b) – Employer match 50% of employee contribution up to a maximum of 3% of employee wages
Flexible Spending Program
Longevity Benefit – After 10 or more years of service
Tuition Assistance Program
Free Group Term Life Insurance
Supplemental Group-term Life Insurance & AD&D Insurance