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Clinical Director

Location: Kapolei, HI


Oversees and manages Clinical Department

Directly supervises Program Coordinators for residential programs, clinical interns, and other specialized program staff depending on site specifications

Monitors case managers caseload

Implements relevant clinical-based case management processes

Point person in implementing procedures needed to get CARF and any other accreditation

Oversees the supervision of intern students which includes task assignment and weekly supervision, and adheres to university and licensing board standards

Oversees client screening and intake for approval

Signs Individual Action Plans and/or designates to Program Coordinators

Ensures adherence to the clinically-based programmatic protocols

Monitors program track system for all clients in the program

Collaborates with U.S.VETS staff to bring and monitor needed services on-site to clients

Liaisons with on-site treatment providers and VA GPD Liaison

Performs periodic case file review and provide corrective action to case management staff

Supervises Program Coordinators in ensuring each file is audited quarterly throughout the year using U.S.VETS approved audit tool for A-133 audit

Supervises Program Coordinators in ensuring all files are being maintained in accordance to funder and corporate requirements

Supervises Program Coordinators in ensuring case notes are reviewed daily /weekly/monthly of all case managers

Facilitates weekly clinical and case management meeting

Supervises curriculum governing client groups or classes

Coordinate and create yearly training schedule for all site staff. This includes a monthly training for all staff and individualized training for each position. This schedule should be submitted by June 15 of every year to be adhered to for the next fiscal year.

Provides a monthly training to all staff on different clinical expertise (this can be included in the yearly training schedule)

Analyzes program trends that informs strategic planning

Handles all discharges before they occur and sign off for completion

Conducts periodic, individual supervision with front line staff

Attends agency stakeholder meetings 

Ensures that confidential and complete client records are maintained

Functions as a Continuing Education Coordinator for the site

Performs other duties as required



Master’s Degree or higher required in Social Service field, licensure preferred with supervision credentials

At least two years of experience supervising clinical/case management staff

Excellent oral and written communication skills

Proficiency in computer and information systems

Professional manner and appearance

Experience working with homeless or similar population

Ability to take general direction, work independently and within a team

Ability to work effectively with diverse group of clients, staff, and community members

Knowledge/experience working with veterans preferred

Veteran status preferred


United States Veterans Initiative is a non-profit organization whose mission is the successful transition of military veterans and their families through the provision of housing, counseling, career development and comprehensive support.


REV 5.8.12

Contact Information

Email: mramirez@usvetsinc.org
Phone: 8082644363
University of Hawai‘i Alumni