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Billing and Research Specialist I

Location: Honolulu, Hawaii

  1. Research routine to moderately complex billing issues identified by employer groups or members; effectively communicate (written, telephonically or in person) the outcome of the research and resolution to the issue in a timely manner. Ensure appropriate approval levels are satisfied. Adhere to all audit and compliance policies and procedures.
  2. Analyze discrepancy reports as a result of billing or payment application differences between multiple systems. Perform updates as needed or coordinate with other units/departments to resolve the discrepancy. Identify system or process improvements for recommendation.
  3. Provide research and maintenance support to the department as assigned; coordinating related efforts to ensure resolution in a timely and accurate manner.
  4. Perform other duties as assigned.

Contact Information

Contact: Brandy Liang, HMSA
Email: brandy_liang@hmsa.com
Phone: 808-948-5316

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University of Hawai‘i Alumni