Billing and Research Specialist I
Location: Honolulu, Hawaii
- Research routine to moderately complex billing issues identified by employer groups or members; effectively communicate (written, telephonically or in person) the outcome of the research and resolution to the issue in a timely manner. Ensure appropriate approval levels are satisfied. Adhere to all audit and compliance policies and procedures.
- Analyze discrepancy reports as a result of billing or payment application differences between multiple systems. Perform updates as needed or coordinate with other units/departments to resolve the discrepancy. Identify system or process improvements for recommendation.
- Provide research and maintenance support to the department as assigned; coordinating related efforts to ensure resolution in a timely and accurate manner.
- Perform other duties as assigned.
Contact: Brandy Liang, HMSA